- Joined
- Oct 24, 2017
- Messages
- 67
I was close to signing up for coaching with one of the GC coaches. I'm a big fan of the site and I only ask questions on here because I want to understand the material better. Anyway, as soon as I started questioning about the payment procedure, this coach was not happy. I was ready to pay and be coached but it was important that I stay safe online. Although I trust GC and its staff, nobody can be sure with the internet. I am not naming names because they don't deserve that, but this coach took umbrage at my questions and handled them in an unprofessional manner. Now the coach has cut off communication.
I haven't made any payment so no harm has been done, but I'm sorry to say that I wasn't very happy with the service that I received. It's fine if a coach thinks that I might not be a good fit for coaching; it's important for the student and the coach to both be a good match. But please understand that when we ask about payment, we are just trying to stay safe online. We customers are happy to pay for good content but we want to be sure of the price and payment method. Most GC users earn plenty of money and do not want that ruined by any kind of phishing or scamming, whether intentional or not by GC. So, please keep this in mind in future. I'm still a fan of the free content on here; I come by every month to read a few free articles. But now I am thinking of hiring a local dating coach in my city. I might get a less experienced coach compared to the ones on GC but at least I'll be able to negotiate a cash payment and be sure about the price and safety of the payment. That was all I was looking for from GC and when I sought good customer service, I did not get it. Thanks for everything you do, GC people. I hope that you can just improve on this one thing.
I haven't made any payment so no harm has been done, but I'm sorry to say that I wasn't very happy with the service that I received. It's fine if a coach thinks that I might not be a good fit for coaching; it's important for the student and the coach to both be a good match. But please understand that when we ask about payment, we are just trying to stay safe online. We customers are happy to pay for good content but we want to be sure of the price and payment method. Most GC users earn plenty of money and do not want that ruined by any kind of phishing or scamming, whether intentional or not by GC. So, please keep this in mind in future. I'm still a fan of the free content on here; I come by every month to read a few free articles. But now I am thinking of hiring a local dating coach in my city. I might get a less experienced coach compared to the ones on GC but at least I'll be able to negotiate a cash payment and be sure about the price and safety of the payment. That was all I was looking for from GC and when I sought good customer service, I did not get it. Thanks for everything you do, GC people. I hope that you can just improve on this one thing.